Soft skills, also called people skills or personal skills, are a set of essential competencies that can improve a person’s ability to work with others and even influence how they perform their job. For organizations, teaching soft skills to employees can mean an improved working environment and better business results. But what exactly are soft skills and how do you develop soft skills in the workplace? In this soft skills training guide, we’ll cover everything you need to know from the basic definition of soft skills and hard skills to the benefits of soft skills training and soft skills training examples to help you better develop your team.

Soft skills are a combination of abilities related to people and social situations rather than a person’s technical abilities. Some common examples of soft skills are relationship-building, teamwork, communication, problem-solving, and leadership. Training your employees on soft skills like these can add immense value to your organization.